COVID-19 Update

As a result of the Coronavirus pandemic, IVF treatment in the UK has been stopped by the HFEA until further notice.
https://www.hfea.gov.uk/treatments/covid-19-and-fertility-treatment/coronavirus-covid-19-guidance-for-patients/.

The uncertainty during this time is difficult for everyone, but perhaps especially for those of you who have had treatment cancelled or were expecting to start your treatment soon.

Fertility Network UK is one of the charities we partner, and their support is available to patients:
https://fertilitynetworkuk.org/.

For information on how best to protect yourself and others from Coronavirus: https://www.nhs.uk/conditions/coronavirus-covid-19/.

We can only imagine how anxious you might be feeling and hope that the websites given will offer some reassurance. Please follow the government guidelines and stay safe and well.

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DELIVERIES & RETURNS

Deliveries

UK Mainland*
Free of Charge
National Courier
1-3 working days

*Scottish Highlands
Royal Mail
2-5 days

Northern Ireland £5
UK surrounding islands £5
Royal Mail
2-5 working days

Republic of Ireland £10
Royal Mail
2-7 working days

UNFORTUNATELY ROYAL MAIL DELIVERIES CAN CURRENTLY TAKE UP TO 2 WEEKS FOR DELIVERY.

Please accept our apologies for this delay.


Returns

We accept complete, undamaged packs of product for refund, received at Health Medica up to 28 days from date of order. Please check details here before sending returns. If your order is damaged or incorrect, please email our support team within 48 hours of delivery.