Contact

Have a query regarding our products?

Check out our FAQs here.

If you cannot find the answer to your query in our FAQs, you can contact us using the form below and we will get back to you as soon as possible.

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A photo of an office building - Fertility Family

Office hours Monday to Friday 09:00 – 17:00

Email
support@fertilityfamily.co.uk

By Post
Health Medica Ltd
4-6 Colonial Business Park, Colonial Way,
Watford, Hertfordshire, WD24 4PR. UK

Cute baby

DELIVERIES & RETURNS

DELIVERIES
Please note: we only deliver to the following areas:

UK Mainland*
Free of Charge
National Courier
1-3 working days

*Scottish Highlands
Royal Mail
2-5 days

Northern Ireland £5
UK surrounding islands £5
Royal Mail
2-5 working days

Republic of Ireland £10
Royal Mail
2-7 working days

UNFORTUNATELY ROYAL MAIL DELIVERIES CAN CURRENTLY TAKE UP TO 2 WEEKS FOR DELIVERY.

Please accept our apologies for this delay.


RETURNS

We accept complete, undamaged packs of product for refund, received at Health Medica up to 28 days from date of order. Please check details here before sending returns. If your order is damaged or incorrect, please email our support team within 48 hours of delivery.